Return Policy

1. Overview

PetPaco operates as an affiliate publisher. We research, review, and recommend premium pet products. When you click on a product link (such as "Buy on Amazon") on our website, you are redirected to our trusted third-party retail partners (primarily Amazon.com) to complete your purchase.

Because we do not manufacture, store, ship, or process payments for physical products directly, all returns, refunds, and exchanges are handled exclusively by the third-party retailer where you completed your purchase.

2. Amazon Returns

For the majority of products featured on PetPaco, purchases are fulfilled by Amazon. Amazon offers a comprehensive 30-day return policy for most items.

• Return Window: Most items can be returned within 30 days of receipt of delivery.
• Defective or Damaged Items: Amazon will replace or refund defective products at no additional cost.
• How to Return: Go to "Your Orders" on Amazon.com, select the item you wish to return, and follow the provided instructions to print a return shipping label.

3. Conditions for Returns

Please refer to the specific retailer's policy for exact conditions. Generally, products must be:

• In their original, unused condition
• Returned with all original tags and packaging intact
• Free of pet hair, odors, and signs of wear

4. Refunds

Refunds are issued directly to your original payment method by the retailer (e.g., Amazon) once they receive and process your returned item. PetPaco does not have access to your payment information and cannot process refunds directly.

5. Contact Information

If you have questions regarding a product review or a general inquiry about our website, you may contact us at:

contact@petpaco.com

For specific questions about an order you placed, please contact the customer service department of the retailer (e.g., Amazon Customer Service) directly.