Shipping Policy

1. Shipping Overview

PetPaco is a premium pet media and product review platform. We publish expert reviews and recommend high-quality pet supplies. We do not stock, pack, or ship products directly from our office.

When you select a product on our website and click "View on Amazon" (or another merchant link), your transaction and delivery are processed entirely by the partner merchant. Therefore, all shipping rates, handling times, delivery speeds, and tracking details are governed by the merchant fulfilling your order.

2. Fulfillments via Amazon

For items purchased through our links to Amazon.com:

• Amazon Prime Free Shipping: Eligible items ship free for Amazon Prime members, with delivery often in 1 to 2 business days.
• Standard Shipping: For non-Prime members, free shipping is frequently available on orders exceeding a minimum threshold (typically $35 USD).
• Shipping Rates & Speeds: Expedited, Priority, and standard shipping rates are calculated at checkout on Amazon.com depending on your destination and choice of speed.

3. Order Processing & Tracking

Once your order is placed on the partner retailer's website:

• Orders are processed and packaged by the merchant (usually within 12 to 24 hours).
• You will receive a shipping confirmation email directly from the retailer with a tracking number (e.g., USPS, UPS, FedEx, or Amazon Logistics).
• You can track the transit progress of your shipment by logging into your account on the retailer's platform.

4. Shipping Destinations

Our recommended products are primarily available for shipment to addresses within the **United States**. Many items can also be shipped internationally or to Canada, subject to Amazon's global shipping policies and import regulations. Shipping availability to your exact location will be displayed on the checkout screen of the merchant's site.

5. Contact Information

For shipping delays, damaged packages, or delivery updates, please contact the customer support team of the retailer where the purchase was made. For editorial questions or questions about our reviews, feel free to contact us:

contact@petpaco.com